GRAND VIVANTA CORPORATE SERVICES PRIVATE LIMITED
GRAND VIVANTA CORPORATE SERVICES PRIVATE LIMITED (“Company”, “We”, “Us”, “Our”) is committed to protecting the privacy and personal information of its customers, members, and website users. This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
We may collect the following types of information:
- Personal details such as name, address, email ID, phone number, and date of birth
- Identity information including government-issued ID details (where required for travel)
- Payment-related information (processed through secure third-party payment gateways)
- Travel preferences, booking details, and membership information
- Communication records including emails, calls, and messages
2. How We Use Your Information
Your information may be used to:
- Process memberships, bookings, and payments
- Provide travel-related services and customer support
- Communicate updates, offers, and service-related information
- Fulfill legal, regulatory, and compliance requirements
- Improve our services and customer experience
3. Sharing of Information
We do not sell or rent your personal information. However, your information may be shared with:
- Travel service providers such as hotels, airlines, transport operators, and travel partners
- Payment gateway providers for transaction processing
- Government or regulatory authorities when required by law
All third parties are required to maintain confidentiality of your information.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet is completely secure.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required under applicable laws.
6. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience, analyze website traffic, and improve services. Users may choose to disable cookies through their browser settings.
7. Marketing Communication
With your consent, we may send promotional communications regarding offers, memberships, and travel services. You may opt out of such communications at any time by contacting us or using the unsubscribe option, where available.
8. Third-Party Links
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.
9. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate or incomplete data
- Withdraw consent for marketing communications
- Request deletion of data, subject to legal and contractual obligations
Requests can be made through our official customer support channels.
10. Children’s Privacy
Our services are not intended for individuals below 18 years of age. We do not knowingly collect personal information from minors.
11. Changes to This Policy
GRAND VIVANTA CORPORATE SERVICES PRIVATE LIMITED reserves the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting on our website or communication channels.
12. Contact Information
For any questions or concerns regarding this Privacy Policy, please contact us through the official communication channels provided by the Company